Privacy Policy

This Privacy Policy explains how Netcracker Technology Emea Limited collects, uses, stores, and protects personal and business information related to our digital transformation, telecom technology, and managed service engagements.

1. Information We Collect

We may collect the following information:

  • Contact information including name, email address, and phone number.
  • Business and operational information relevant to project scoping, platform assessment, and solution design.
  • Access credentials to agreed third-party platforms, cloud environments, and enterprise systems required for implementation and support.
  • Program data, service performance metrics, and operational analytics necessary for delivery governance.

2. Use of Information

The information we collect is used to:

  • Understand your transformation requirements and deliver appropriate consulting, implementation, and managed services.
  • Manage and optimize delivery activities on your behalf.
  • Communicate with you regarding project status, milestones, performance reporting, and service deliverables.
  • Internal record keeping and project management.

3. Security and Confidentiality

We are committed to ensuring that your information is secure. We implement strict security measures, including access controls and encryption where appropriate, to prevent unauthorized access or disclosure of your operational and business information. All client information is treated as confidential and managed under applicable legal and contractual controls.

4. Client Data and Operational Analytics

All client-provided data, analytics, records, and business information remain the exclusive property of the client. Netcracker Technology Emea Limited will not claim ownership over, reuse, or redistribute any client data outside the scope of the agreed-upon services. We will not share your confidential performance or operational data with other clients or third parties without explicit consent.

5. Your Rights

You have the right to request details of the personal information we hold about you. You also have the right to request the secure deletion of your data and credentials upon termination of our services. Please contact Netcracker Technology Emea Limited to make such a request.

6. Changes to This Policy

Netcracker Technology Emea Limited may update this policy from time to time by revising this page. You should check this page periodically to ensure that you are happy with any changes.